Once an order is placed on our website, please allow 24-72 hours (1-3 business days) for the order to be processed with a shipping label printed, prepared and packed, ready for shipment.

 

Chellegi is responsible for handling orders from the time it has departed from our facility (which approximately takes within 24-72 hours of the order being placed) to the time when the tracking update states and confirms the order as being “delivered.” Please read more about the policies as well as track your package via USPS on their website: www.usps.com

 

*If you have not received a tracking number, but received confirmation that you order is going to be shipped, please contact chellegiskingourmet@gmail.com immediately so we can go ahead and send you your tracking number.